Vertu Motors’ Central Services commended by Ombudsman

Vertu Motors’ Central Companies has been ‘Highly Commended’ for exceptional customer assistance in The Motor Ombudsman’s 2022 Consumer Company Star Awards.

The Buyer Services Star Awards offer motorists with an opportunity to nominate just one of the 41 car or truck brands accredited to The Motor Ombudsman’s New Motor vehicle Code. It also allows buyers to nominate one particular of the 16 enterprises that are section of the Automobile Warranty Products Code, in recognition of exceptional client company.

The accolade celebrates colleagues doing work tricky inside Vertu Motors plc’s head office in Workforce Valley, Gateshead.

Invoice Fennell, main ombudsman and handling director, stated: “This is a superb achievement, for which the group really should all be quite happy.

“We been given numerous terrific nominations from consumers about why their enterprise ought to gain, and it was crystal clear that the Group’s commitment to superb client services and likely the more mile stood out from the level of competition, therefore earning Vertu Motors plc quite deserving of this accolade.

“We would like the Group all the achievements for the foreseeable future.”

Robert Forrester, chief govt of Vertu Motors plc, additional: “We are delighted to obtain a ‘Highly Commended’ title as part of the Motor Ombudsman’s 2022 Purchaser Service Star Awards.

“Customer working experience is just one of the critical target areas for our Central Solutions, which will make this recognition quite satisfying, particularly as it is voted for by our shoppers.

“This new title celebrates a true crew effort and hard work and demonstrates how our core values are firmly in area.”